Return Policy

1. Seven-day refund policy

You may request a refund under this policy within 7 calendar days. The eligibility requirements and request steps are set out below.

2. Eligibility Conditions

To benefit from the return guarantee, you must:

• Have subscribed to an IPTV subscription on https://iptvfrance.org
• Request the refund within 7 calendar days
• Have only benefited from one refund per account
• Contact our customer support to initiate the refund request

3. Refund Procedure

1. Contact our support via WhatsApp at +14509140496 or by email at contact@iptvfrance.org
2. Provide your order email address and the reason for your request
3. Our team processes your request within 48 to 72 business hours
4. The refund will be made via the same payment method used at purchase

4. Refund Timeframes

• Credit card: 5 to 10 business days
• PayPal: 3 to 5 business days
• Other payment methods: 7 to 14 business days

5. Exclusions

• Request made after the 7-day period
• More than one refund per account
• Violation of the Terms of Use
• Issues related to your equipment or connection

6. Legal Right of Withdrawal

This seven-day refund policy is separate from any rights that may apply under consumer law. The right of withdrawal can depend on the type of contract and the circumstances of the order. Review the terms provided at checkout and seek independent advice if you need help assessing your rights.

7. Customer Service

• WhatsApp: +14509140496
• Email: contact@iptvfrance.org

8. Frequently Asked Questions